Return Policy

30-DAY FULL REFUND OR DELIVERY OF REPLACEMENT WITHIN 6 MONTHS

For the reasons stated below, we are prepared to offer you two options: a complete refund for your order if requested within 30 days from the invoice date, or the delivery of a replacement within a 6 months time period.

The merchandise you receive is faulty - damaged - fractured - unable to function correctly
Missing - lost items from your order
The item received is incorrect (size, color, or custom)
The product is not what you expected or not as described by our descriptions

Apart from the reasons mentioned earlier, here are additional factors that may prevent you from receiving a full refund within 30 days or a replacement order:

Request a refund after a 30-day full refund warranty
You have changed your mind and no longer desire the item.
You intend to request a modification to the size, color, or customization of the item received
You have selected incorrect size, address, product, or custom information, among other things.
The product has incurred damage as a result of improper use, mishandling, or insufficient maintenance.
HOW TO REQUEST A REFUND OR REPLACEMENT?
STEP 1: Contact Us HERE
STEP 2: Please provide a detailed description of the issue you encountered, accompanied by a photograph of the item you received or a photo of the shipping label.
STEP 3: Obtain our support once your ticket has been received by the Customer Service department.

Refund Processing Time
After we issue a refund, the time it takes for the funds to be available in your account can vary depending on the payment method used:
- **PayPal**: 3 to 5 business days
- **Credit Card**: Up to 10 business days
Limitations
Please note that our warranty policy applies only once per order.
Return Policy
At Dominion Legacy Prints, we aim to streamline the return process to save you time and hassle. In many cases, our "No Need to Return" policy means you do not have to send back the item:
- **No Physical Returns Required**: You don't need to return the items physically, which saves both time and additional expenses. Instead, simply provide detailed information and photos of the problematic items.
- **Contact Us**: If you encounter any issues with your purchase, contact us directly at Dominion Legacy Prints Support to resolve the matter. We're here to ensure your satisfaction with minimal inconvenience.